Voiding a Payment

Modified on Sun, 25 Sep, 2022 at 5:43 PM

If you need to void a payment, similarly click on the text of the payment and then press the red Void button. You will then be prompted to give a reason for the void. 

You can also print a receipt for either a payment or a voided payment by clicking the blue Receipt button. 

Voids and Failed Payments will be shown on the Bill but are hidden by default. Click the Show/Hide button to show or hide a voided or failed payment(s). It may be possible to complete a failed Payment manually if a Pay button is shown beside it.

 

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